Privacy Policy

Last Updated: October 16, 2026

At HYRVANE, we respect your privacy and recognize the importance of handling personal information responsibly. This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit hyrvane.com, browse our women's footwear collections, place an order, or contact our customer service team.

By using our website, you acknowledge the practices described below, subject to any consent requirements and rights provided by applicable privacy laws.

1. Information We Collect

The information we collect depends on how you interact with our website.

Information You Provide

This may include:

• Contact Details: Your name, email address, telephone number, and shipping address.
• Order Details: Purchased products, order history, delivery information, and transaction records.
• Billing Information: Billing address and information needed to process a payment.
• Customer Communications: Messages, feedback, return requests, and other information you provide when contacting us.
• Account Information: Details associated with an account, if you choose to create one.
• Marketing Preferences: Your newsletter subscriptions and communication preferences, where applicable.

Payment card details are handled through the relevant payment processing services. The information collected and retained depends on the payment method and provider.

Technical and Website Usage Information

When you browse our website, certain information may be collected automatically, including:

• IP address and approximate location derived from technical information.
• Browser type, device characteristics, and operating system.
• Pages viewed, links clicked, and interactions with website features.
• Visit duration, referral information, and browsing activity.
• Cookie identifiers and similar technical data, where enabled.

This information helps us understand website performance, maintain functionality, and improve the shopping experience.

2. How We Use Information

We may use personal information for the following purposes:

Order Management: To process purchases, coordinate payments, prepare orders, arrange delivery, and provide order updates.

Customer Service: To respond to inquiries about products, sizing, orders, returns, and refunds.

Account and Website Operations: To maintain accounts, remember relevant preferences, and support essential website functions.

Service Improvement: To assess website performance, understand shopping patterns, and improve product information and navigation.

Security and Fraud Prevention: To investigate suspicious activity, protect accounts, and help prevent unauthorized transactions.

Marketing and Promotions: To send promotional communications where permitted by law and consistent with your preferences.

Legal and Regulatory Compliance: To maintain required records, respond to lawful requests, and meet applicable legal obligations.

We process information only for purposes permitted by applicable law.

3. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and related technologies to support shopping functions and understand how visitors use the site.

Depending on the technologies enabled, these tools may be used to:

• Maintain shopping cart contents and checkout functionality.
• Remember selected preferences.
• Analyze website traffic and technical performance.
• Understand interactions with products and pages.
• Measure the effectiveness of promotional campaigns.
• Support advertising and audience measurement.

You can manage certain cookies through your browser settings and, where provided, our cookie preference tools. Disabling essential cookies may affect shopping cart, checkout, or other website functions.

Where legally required, we will request consent before enabling non-essential cookies or tracking technologies.

4. When We Share Information

We may disclose personal information to service providers when necessary to operate our store and fulfill your requests.

These providers may include:

• Payment Processors: To authorize and complete transactions.
• Shipping and Logistics Companies: To deliver orders and provide tracking updates.
• Website and Technology Providers: To host, maintain, and secure the online store.
• Customer Support Services: To manage customer inquiries.
• Email Providers: To send order confirmations, service notifications, and permitted marketing messages.
• Analytics and Advertising Partners: To measure website activity and campaign performance, where enabled.

Service providers may process information on our behalf for authorized purposes, subject to applicable requirements and relevant contractual arrangements.

We do not sell personal information to third parties for monetary compensation. However, certain disclosures involving advertising, cross-context behavioral advertising, or targeted advertising may be treated as a sale or sharing under some privacy laws. Where applicable, you may have the right to opt out.

We may also disclose information when required by law, to respond to valid legal requests, investigate fraud, protect our rights, or address security concerns.

5. Advertising and Analytics Partners

HYRVANE may use third-party analytics or advertising services, depending on the tools enabled on our website.

Such services may use cookies, device identifiers, IP addresses, browsing events, or similar information to measure performance, understand visitor behavior, detect fraudulent activity, or provide advertising services.

Third-party providers may process information according to their own privacy policies. We encourage you to review those notices before using relevant services.

Where required by law, we will provide appropriate notice and choices regarding non-essential tracking and targeted advertising.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to:

• Fulfill orders and provide customer support.
• Maintain transaction and business records.
• Handle returns, refunds, and disputes.
• Prevent fraud and protect website security.
• Meet tax, accounting, and other legal requirements.

Retention periods vary according to the type of information, its purpose, and applicable legal obligations. When information is no longer required, we will take reasonable steps to delete or anonymize it where permitted by law.

7. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you.
• Ask us to correct inaccurate information.
• Request deletion of eligible personal information.
• Withdraw consent where processing relies on consent.
• Object to or restrict certain processing activities.
• Opt out of promotional emails.
• Opt out of certain targeted advertising or data-sharing activities.
• Appeal certain privacy decisions where such a right is available.

To exercise an applicable right, contact us at service@hyrvane.com. We may need to verify your identity before fulfilling certain requests.

You can unsubscribe from promotional emails using the unsubscribe instructions provided in the message. Transactional communications, such as order confirmations, may still be necessary to complete a purchase or provide requested services.

8. Children's Privacy

Our website is intended for a general shopping audience and is not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 without appropriate authorization where required by law. If you believe a child has provided personal information to us, please contact our customer service team so we can review the matter.

9. Information Security

We use reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, and misuse.

However, no internet transmission or electronic storage system can be guaranteed completely secure. You should also take reasonable precautions when managing your account and communicating sensitive information online.

10. International Data Transfers

Our service providers may process information in countries or regions different from your place of residence.

Where personal information is transferred internationally, we will use appropriate safeguards when required by applicable law.

11. Third-Party Websites

Our website may contain links to external websites, social platforms, payment services, or other third-party resources.

Those services operate under their own privacy practices. HYRVANE does not control their independent websites or policies, except where responsibility cannot legally be excluded.

Please review the applicable privacy notices before providing personal information to a third party.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, website technologies, data practices, or legal obligations.

The latest version will be published on this page with a revised date. Where required, we will provide additional notice or obtain consent before implementing material changes.

13. Contact and Company Information

For questions about this Policy or requests concerning your personal information, please contact us.

Website: https://hyrvane.com

Email: service@hyrvane.com

Phone: +1 7193017781

Operated by: Brightpeak Trading LLC

Business License Entity: Brightpeak Trading LLC

Registered Address:

1240 POPES VALLEY DR
COLORADO SPRINGS, CO 80919
United States

We appreciate your trust in HYRVANE and are committed to handling personal information with care, transparency, and respect.